Job Duties:
- Provide pre-sales support services and provide technical back up as required,
- Give demonstrations, training and presentations to help clients discover and understand our products/services,
- Support the sales team in all of their customer interactions,
- Advise customers on how best to use the products and/or services provided,
- Co-organize trade shows and ensure their preparation and smooth technical progress,
- Support marketing activities by attending trade shows, conferences and other marketing events,
- Train and inform staff and customers of new products and other technical information,
- Learn technical product specifications and keeping up-to-date with new company products as well as industry trends,
- Ensure the proper management of demonstration equipment,
- Ensure that products to be sent to customers are controlled, properly managed and reintegrated in demo stock,
- Perform quality control of new products,
- Collect from suppliers all the technical information concerning the products,
- Visit various suppliers in order to follow the product training,
- Participate in the creation and the translation of texts and technical data for product catalogs, manuals, etc.
- Carry out inventories.
Skills and qualifications:
- At least 3 years of professional stage lighting experience,
- Experience of working for a key lighting manufacturer, rental/ production house or distributor is essential,
- Ability to operate any of the main lighting control systems is essential.
- Familiarity with MA consoles will be preferable,
- Knowledge of visualisation software and CAD programs will be seen as an advantage,
- Responsible, efficient, results oriented and the ability to work independently and on own initiative,
- Team player: although many tasks are individual, the service organisation will act as a team,
- Ability to set priorities, be flexible, multi-task and meet deadlines in a constantly changing environment,
- Excellent communication, interpersonal skills,
- Ability to build relationships quickly and effectively,
- Structured and organized reporting skills,
- Knowledge of commonly used concepts and practices of the entertainment production and staging industry,
- Excellent written and spoken English,
- Excellent written and spoken other languages will be advantageous,
- Willing to travel extensively.
- EU work permission preferable